The Ultimate Guide to Disney On Ice: 7 Must‑Know Tips For Parents

Here’s a comprehensive, agent-friendly knowledge base article based on the Ticketmaster blog post "The Ultimate Guide to Disney On Ice: 7 Must‑Know Tips for Parents" (April 29, 2025) ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)): Title: Disney On Ice: Parent-Friendly Guide for Customer Service Agents Introduction: This guide equips customer service agents with essential insights to help families prepare for a magical Disney On Ice experience. Drawing on the Ticketmaster "Ultimate Guide to Disney On Ice: 7 Must‑Know Tips for Parents," this article highlights key considerations—from show selection to seating, weather preparedness, and more—with practical advice to support parents before, during, and after their event. ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)) --- Main Content: 1. Pick the Best Show for Your Family • Disney On Ice offers multiple productions. For example: – “Disney on Ice 2025” features characters like Mickey, Minnie, Donald, and Goofy, with storylines from Zootopia, Inside Out 2, Moana 2, Toy Story, Frozen, and Encanto, plus appearances from various Disney Princesses and Stitch ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). – “Disney On Ice presents Let’s Dance!” mixes DJ-style remixes of classic Disney songs, invites audience members (you’re on the guest list!), and showcases crossovers like Ariel with Elsa, Anna, and Olaf ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Agents can advise customers to choose based on their family’s favorite characters or show style. 2. Bring a Coat—Just in Case • Arena temperatures are typically over 10°F cooler than outside ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Suggest layering—“bring layers so everyone stays warm, but can peel off if needed.” Blankets or seat cushions can add comfort ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • This helps families adapt to varying indoor conditions and enhances overall comfort. 3. Encourage Costumes for Kids (But Not for Adults) • Children are welcome to dress as their favorite characters—princess gowns, Toy Story outfits, etc.—adding to the fun and festive atmosphere ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Important policy note: costumes are not permitted for guests ages 14 and older ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Suggest layering under costumes to keep children warm. 4. Time It Right • Shows typically run 90 minutes to two hours, with a 15–20 minute intermission ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Recommend agents advise parents to plan for potential short attention spans—use intermissions for breaks, bathroom trips, or stretching. 5. Seat Selection Matters • While front-row seats deliver full immersion at a higher price, middle section seating offers a balanced view at mid‑price ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Encourage agents to help parents assess budget vs. view preference. 6. Be Prepared for Toy Temptation • Light-up toys and other souvenirs are readily available at the venue, and kids are likely to want them ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Suggest setting spending limits ahead of time or bringing personal light-up toys to participate without overspending. 7. Know the Age Policy • Children under two may attend free if seated on a parent’s lap. Anyone older than two must have a ticket ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). • Parents of toddlers (around ages 2–4) report a great experience; the show caters well to varied ages ([blog.ticketmaster.com](https://blog.ticketmaster.com/disney-on-ice-tips/?utm_source=openai)). --- Conclusion: This guide helps customer service agents provide clear, confident support to families planning to attend Disney On Ice. By advising on show selection, comfort, attire, timing, seating, spending expectations, and ticket policies, agents can ensure parents—and their little ones—have an unforgettable, hassle-free experience.