Here’s a structured, agent-facing knowledge base article based on the Ticketmaster blog post **“Your Ultimate Game Plan: How to Buy NFL Tickets”** (July 15, 2025) ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
Title: Your Ultimate Game Plan: How to Buy NFL Tickets – Agent Guide
Introduction
This guide equips customer service agents with clear, comprehensive knowledge derived from the July 15, 2025 Ticketmaster blog post “Your Ultimate Game Plan: How to Buy NFL Tickets.” It outlines the process, highlights key features like mobile delivery, verified resale, transparent pricing, and addresses special scenarios such as last‑minute purchases and Super Bowl access. Use this to confidently guide customers through their NFL ticketing questions.
Main Content Sections
1. Ticket Availability & Official Source
• Tickets for the 2025–26 NFL season are available now at ticketmaster.com/nfl ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
• Ticketmaster is the NFL’s Official Ticket Marketplace, offering the widest selection of verified tickets, including resale ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
2. Verified Tickets & Mobile Delivery
• All NFL tickets—primary and resale—are 100% verified, ensuring fans won’t be turned away at the gate ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
• All tickets are delivered instantly and exclusively via mobile—no paper tickets. Customers receive them on their phones immediately upon purchase ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
3. Transparent “All‑In” Pricing
• Ticketmaster applies “All In Prices,” showing the full ticket cost including fees (before tax) when browsing, reducing surprises at checkout ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
4. Last‑Minute & Resale Ticket Options
• Even sold‑out games can be accessed via Ticketmaster’s resale marketplace. Resale tickets are also verified and instantly delivered ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
• Agents can reassure customers that last‑minute tickets are available up to an hour after game start ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
5. Super Bowl Access
• Super Bowl ticket packages are available via “On Location” through Ticketmaster. As the Official Resale Marketplace, Ticketmaster later offers verified resale tickets for Super Bowl too ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
• Super Bowl LX is scheduled for February 8, 2026, at Levi’s Stadium in Santa Clara, CA ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
6. Ticket Delivery & Convenience
• Tickets are immediately delivered to customers’ smartphones, enabling seamless access through the gates ([blog.ticketmaster.com](https://blog.ticketmaster.com/nfl-tickets/?utm_source=openai)).
• For support, agents should ensure customers have the Ticketmaster app installed and understand mobile ticket features.
Agent Tips
- Direct customers to ticketmaster.com/nfl for the broadest ticket selection.
- Emphasize that all tickets (primary and resale) are verified and mobile-only.
- Clarify what “All In Prices” mean to manage expectations.
- Highlight last-minute purchase capabilities—even post-kickoff.
- Provide details or assistance for Super Bowl ticket inquiries.
- Offer mobile-app support guidance for ticket access and delivery.
Conclusion
This guide empowers agents to assist customers clearly and confidently through every NFL ticketing scenario—from routine purchases to high-stakes last-minute or Super Bowl requests. Use it to build trust, reduce confusion, and ensure fans have a seamless experience from purchase to kickoff.
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