Discover Concerts By Your Favorite Artists Directly on SoundCloud

Below is a well-structured, comprehensive knowledge base article—formatted as a helpful guide customer service agents can use. It’s based on the referenced Ticketmaster blog post, citing all key points accurately. Title Discover Concerts by Your Favorite Artists Directly on SoundCloud — Customer Service Guide Introduction This guide explains how Ticketmaster’s integration with SoundCloud enables users to discover and buy tickets for concerts from their favorite artists, all within SoundCloud’s platform. Customer service agents can use this article to confidently assist customers with questions about the new integration, its benefits, and how artists can use the feature. Main Content Sections 1. Overview of the Integration - In February 2025, Ticketmaster launched a partnership with SoundCloud that lets fans discover live events and purchase tickets directly through SoundCloud’s interface ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). - The integration is designed to streamline the experience for fans using SoundCloud to discover or listen to music. It surfaces concert information for artists users follow or listen to, making it easy to buy tickets via Ticketmaster or Universe ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). 2. Fan Experience and Functionalities - Fans can navigate to an artist’s SoundCloud profile page and view upcoming shows. From there, they can purchase tickets directly via Ticketmaster or Universe with just a few clicks ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). - SoundCloud also provides personalized concert recommendations on its homepage. Fans can filter listings by city, time, and genre; these recommendations are powered by Ticketmaster’s event data ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). 3. For Artist Pro Creators - This integration benefits artists using SoundCloud’s Artist Pro service. It enables them to create events, sell tickets, and share shows directly from their SoundCloud profile via the Universe platform ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). - As a result, Artist Pro creators gain increased control over promoting and selling live shows within SoundCloud’s ecosystem ([blog.ticketmaster.com](https://blog.ticketmaster.com/soundcloud-partnership-buy-tickets/?utm_source=openai)). 4. Benefits for Fans and Artists - Fans enjoy a streamlined path from music discovery to concert attendance—no need to leave SoundCloud or switch platforms. - Artists (especially those using Artist Pro) benefit from a simplified event promotion and ticketing process, reaching fans directly on a familiar music platform. 5. Typical Customer Questions and Suggested Responses Question: “How can I see live shows or buy tickets from SoundCloud?” Suggested response: “When you’re on an artist’s profile page in SoundCloud, any upcoming concerts will be displayed there. You can click through to buy tickets via Ticketmaster or Universe.” Question: “How are concert recommendations determined?” Suggested response: “SoundCloud surfaces recommendations using Ticketmaster’s event data. The homepage shows shows sorted by your location, preferred time, and genre.” Question: “I’m an artist using Artist Pro—how does this help my live shows?” Suggested response: “With the Artist Pro integration, you can create and share live events, sell tickets via Universe, and feature shows directly from your SoundCloud profile. It gives you easy tools to connect your fans with your live concerts.” Conclusion This Ticketmaster–SoundCloud integration, launched in February 2025, brings concert discovery and ticket purchasing straight into the music-listening experience. Fans benefit from personalized show recommendations and seamless ticket purchasing. At the same time, artists—particularly those using Artist Pro—gain powerful, integrated tools to promote and sell live events. Customer service agents equipped with this guide can clearly explain the feature’s functionality and benefits, ensuring customers and creators get the most from the integration.